In a stressful situation, preparedness can reduce panic. Bookmark our ‘emergency numbers’ guide, to ensure you have access to the help you need in South Africa.
All emergencies
- Mobile network operator emergency call centre – 112
Crime
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Police Service Complaints Center: 0800 333 177 or email service@saps.gov.za
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Bureau of Missing Persons – 012 393 2001/2/5/7/10/12 or email missing@saps.gov.za
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Anti-corruption helpline: 0800 701 701
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Fraud helpline: 0800 997 263
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Firearm call center – 012 353 6111
Medical Services
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Government – 10177
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ER24 – 084 124
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Netcare – 082 911
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Government information on COVID-19 – 0600 123 456.
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South African Depression and Anxiety Group – 011 234 4837
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National Crisis Line (LifeLine): 0861 322 322
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Suicide Crisis Line – 0800 567 567
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AIDS helpline: 0800 012 322
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Alcoholics Anonymous: 0861 435 722
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Narcotics Anonymous – 0861 00 6962
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South African National Council on Alcoholism – 011 892 3475
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Poisons Information Helpline – 0861 555 777
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ADHD Helpline – 0800 55 44 33
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National Institute for Communicable Diseases – 0800 029 999
Youth & Family Services
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Childline – 0800 05 55 55
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Child emergency line – 0800 123 321
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Gender-based violence command center – 0800 428 428
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People Opposing Women Abuse – 011 642 4345
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Stop Gender Violence – 0800 150 150
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Tears Foundation (GBV) – *134*7355#
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FAMSA (Family relationship advice line) – 011 975 7107
Accidents
- Arrive Alive – 0861 400 800
- National Traffic Call Center – 0861 400 800
Fire
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Fire Department – 998/999.
- Provincial fire brigades
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Disaster Management Center – 012 848 4602
Rescue Services
- Mountain Club of SA (Search And Rescue) – 021 465 3412
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NSRI (Sea Rescue) – 087 094 9774
- Aviation rescue – 083 1999
Homeless services
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U-Turn (Skills and learning) – 021 674 6119
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Haven (Night shelters) – 021 425 4700
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United Way (Covid) 011 806 5890
Animal services
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Four Paws (Global animal welfare 021 702 4277
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Animal Welfare Society of South Africa (Veterinary, adoption, and rehoming services) – 0826011761
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NSPCA: (battling animal abuse) – 011 907 3590 011 907 3590
LGBTAI+
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GALA (Center for LGBT history, culture, and education) – 011 717 4239
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Gender Dynamix: (Trans community organization) – 021 447 4797
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LGBT+ Forum (LGBT+ employee network groups)
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OUT (Physical and mental health) – 012 430 3272 / 066 190 5812
Government Services
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Presidential hotline – 17737
- SASSA – (0800 601 011)
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Land Rights helpline – 0800 007 095
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Department of Home Affairs – 0800 601 190
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Department of Water Affairs – 0800 200 200
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Report undue price increases – 0800 141 880
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Department of Tourism – 0860 868 747
Fundraising
- BackaBuddy (Crowdfunding) – 087 551 4014 (info@backabuddy.co.za)
Small Business Services
- Support to SMMEs in distress – 0860 663 7867
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